Privacy Policy

1. Introduction

At AI Web Gurus, we are committed to safeguarding the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and manage your personal information when you use our website and services. We comply with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) and ensure your data is handled in accordance with the law.

By accessing our website or using our services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect personal information from you when you:

Visit our website
Fill out contact forms or sign up for newsletters
Engage our services
Communicate with us via email, phone, or WhatsApp
Interact with our social media pages or digital campaigns

The types of personal information we collect may include:

Full name
Email address
Contact phone number
Company or business name
Address or location details
Payment and billing information (where applicable)
Information about your usage of our website, including IP address, cookies, and browser details

3. How We Use Your Information

We collect and use your personal information to:

Provide and deliver our services, such as digital marketing, social media management, and website development
Respond to your inquiries, requests, and feedback
Process payments and provide billing support
Tailor our services and marketing efforts to better meet your needs
Send newsletters, updates, and promotional materials (where consent is given)
Improve our website functionality and user experience
Comply with legal and regulatory requirements

We will not use or disclose your personal information for any secondary purpose unless you have consented or the use is required by law.

4. How We Share Your Information

We may disclose your personal information to:

Service providers, contractors, and partners who assist us in providing our services (e.g., payment processors, email marketing platforms)
Regulatory bodies or law enforcement if required by law
Third-party marketing platforms for targeted advertising or campaign management
Cloud storage or IT service providers who manage our digital infrastructure

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyse website traffic, and deliver targeted advertising. Cookies are small files stored on your device that help us recognise repeat visitors and gather information on how users interact with our site.

You can control the use of cookies via your browser settings. Disabling cookies may affect the functionality of certain features on our website.

6. Security of Your Information

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. These measures include using secure servers, encrypted payment systems, and restricted access to personal data.

However, please be aware that no data transmission over the internet is completely secure. While we strive to protect your personal information, we cannot guarantee the absolute security of any information transmitted to us online.

7. Access to Your Information

You have the right to access and update the personal information we hold about you. If you would like to review, correct, or request the deletion of your personal information, please contact us at info@aiwebgurus.com or call +61 405 708 390.

We will take reasonable steps to ensure that the personal information we collect, use, and disclose is accurate, complete, and up to date.

8. Direct Marketing

From time to time, we may use your personal information to send you marketing communications, such as newsletters or promotional offers, if you have opted-in to receive them. You can opt out of receiving such communications at any time by clicking the “unsubscribe” link in any email or by contacting us directly.

We do not disclose personal information to third parties for their direct marketing purposes unless you have expressly consented to such disclosure.

9. Third-Party Links

Our website may contain links to third-party websites. These sites operate independently from us and are not governed by this Privacy Policy. We recommend that you review the privacy policies of any third-party websites you visit to understand how they handle your personal information.

10. Overseas Disclosure

In some cases, we may need to store or process your personal information with service providers located overseas. We will take reasonable steps to ensure that any overseas recipients comply with the Australian Privacy Principles or equivalent data protection standards.

11. Changes to This Policy

We reserve the right to modify this Privacy Policy at any time to reflect changes in our practices, services, or legal obligations. Any updates to this policy will be posted on our website, and we encourage you to review it periodically to stay informed.

12. Contact Us

If you have any questions or concerns regarding this Privacy Policy or the way we handle your personal information, please contact us:

Email: info@aiwebgurus.com
Phone: +61 405 708 390
Address: 430 Little Collins Street, Melbourne VIC 3000

We take your privacy seriously and will respond to your inquiries as promptly as possible.